Shipping & Delivery
DDPAI Online Store processes the order within 24 hours after the order was placed. Support send the parcel worldwide. And generally it will cost 7-12 business days to delivery. If any logistics delay occurs, you may send an email to firstname.lastname@example.org, and we will do our best to contact the logistics company to help resolve the issue. For more details, pls refer to Shipping and Delivery Policy.
We also cover customs duties, customers do not need to pay any other extra fee except from shipping fee. Free shipping on orders over 100 USD.
After the order is shipped, you will receive a notification email or SMS containing the waybill number (you need to confirm SMS notifications when placing the order). After your order shipped, we will update the order status on the website, and send you system notification with shipping details.
Tracking website: https://store.ddpai.com/apps/aftership, on-line information will be trackable in 3-5 business days.